Please note we are a very small company and the holidays are always a busy time. It may take 3-5 business days to fulfill your order, with this being said, we recommend ordering by December 15th if using ground shipping, December 16th if using two day shipping, and December 17th if using overnight shipping.

Estimated delivery dates are quoted based on the address and shipping carrier selected at checkout. Please note our fulfillment team will ship based on the shipping method selected.

Please note our fulfillment time after your order has been placed is 3-5 business days. Fulfillment times may be longer during sales/promotions and during holidays. Once your order is shipped you will receive tracking information via email based on the shipping service selected at checkout. If you have selected our free shipping option (for all US orders over $100), your order will be shipped via USPS Ground.

We try our best to ship your order as soon as we can. Due to an influx of holiday shopping our shipping carriers are extremely overwhelmed. We strongly suggest ordering as soon as possible to avoid the possibility of lost or late shipments.

Yes, we offer free ground shipping for domestic orders over $100.

Yes, we ship via USPS and UPS. International rates will be calculated at checkout. Please note customers are responsible for any custom fees and duties that may apply. Check with your local shipping provider for more information.

Yes, our team will be off from Monday, December 23rd and return on Monday, January 6th. Please expect a shipping delay at this time. All orders placed during this time will be shipped after January 6th.

Our footwear tends to run big compared to most shoe brands. For example, if your little one is currently wearing a size 12 in a sneaker, they would be more like an 11/11.5 in our shoes. Still not sure about size? Refer to our printable sizing chart. If you have questions on sizing, please email customerservice@zimmermanshoes.com.

Typically most children are around an infant size 3-4 when they first start to walk (around 12m). We highly recommend our first walking boots, our Milo Boots, and our Greta T-Strap styles for little ones new to walking.

I noticed each size is identified as infant, toddler, child, or youth. What is the difference?

We have a wide variety of sizes available in various sizes. Many of our styles are specifically designed depending on the age of your child. For example, many of our first walking shoes are only available in infant and toddler sizes. Infant sizes are 0-4.5, toddler sizes are 5-7.5, child sizes are 8-12, youth sizes are 12.5-3.

Some of our styles are available in narrow (B & C), medium (D & E), and wide (EE & EEE) widths. Our newer styles are only available in medium (E) widths. For more information on how to measure your child’s width please see page 3 of our sizing chart.

Yes, we do! Please note we must be contacted within 7 days of delivery before a return can be made. All information on returns and exchanges can be found on our policies page. Please read it carefully before ordering.

At this time, we only offer free outbound shipping on all orders over $100 for orders shipping within the United States. We do not offer free return shipping or pre-paid labels for returns. For more information on this, please see our policies page.

We ask that you contact us within 7 days of receiving your order to start the return/exchange process. For more information on this, please see our policies page.

Each pair of Zimmerman Shoes is proudly made in our family-owned shoe factory located in rural Pennsylvania. The factory has been in operation since 1888, and our family has owned it since the early 1960s. You can get a peek behind the scenes and learn more about us here.

We believe that little feet need natural materials in order to breathe, so we only use leather for our uppers. All of our shoes have linings made of leather and/or cotton, with the exception of our Stevie Sandals and soft soled shoes. Most of our raw materials are sourced within the United States.

Sometimes we can accommodate customized orders. We love to do them when we can! Email customerservice@zimmermanshoes.com if you would like a custom pair of shoes. Please understand that all custom orders are final sale and are subject to a customization fee.  

Yes, we do! Please feel free to shop our collection on Faire.